Amatista Spa: Spa Director
What we are looking for
Our modern, bright, and peaceful spa, nestled in the clouds of the scenic Bear Mountain Resort, is looking for a Spa Director to build and grow the business and manage the day-to-day operations of our beautiful spa. In this position, you will use your excellent management and leadership skills to build and lead a team, as well as your proven business acumen to grow this business to new heights. If you are a seasoned spa director with a passion for the spa industry and the vision to make this a true world-class destination, you are the person for the job!
Who we are
Amatista Spa is introducing a modern luxury spa experience to Greater Victoria with a holistic approach to overall wellness and beauty. The completely renovated spa combines the natural serenity of the area with state-of-the-art technologies to create an idyllic mountain escape just minutes from downtown Victoria. The Spa offers signature treatments and luxury services that will both relax and energize guests. We use locally sourced spa products and signature equipment.
What we offer
We are located on a bus-route at the top of the Bear Mountain Resort in Langford. For those employees with their own vehicles, we offer free parking on site. All staff enjoy top-notch free lunches in the staff room and can use the fitness facility free of charge.
If you would like to show off the property to your family and friends, you can dine with us in Callisto, our exquisite Pacific Northwest fare inspired casual dining restaurant and receive 50% off.
You can also pamper yourself at the Amatista Spa, while receiving a 20% discount.
On top of this, we have entertaining staff events, staff barbeques and lots of opportunities to enjoy the outdoor tennis court and other wellness activities.
If you love travelling as much as we do, we have fantastic staff, and family and friends’ discounts for all Marriott hotel stays across the world!
About the job
Growing the business in a well-managed and profitable manner.
Responsible for the day-to-day operations of the spa.
Responsible for staff planning and scheduling.
Responsible for the delivery of outstanding customer experiences in spa and retail operations.
Assisting the marketing department in identifying marketing and promotions campaigns.
Coach and develop team members.
Timely handling of guest issues.
Recruiting, hiring, training, and retaining team members.
Manage the operating budget and give input on the yearly budget.
Control the cost of goods purchased, services supplied and labor necessary to the sales and production of our products and services.
Responsible for maximizing opportunities in terms of online bookings, online gift certificate purchases and enhancement opportunities.
Preparing revenue and productivity reports