langford job bank

We are a group of caring professionals serving Vancouver Island for the past 5 years. We are seeking a Funeral Director Assistant and Administrator, preferably with funeral home experience, to join our team on a full time basis. As an independently owned funeral home, we pride ourselves on the progressive and supportive work environment that our staff have fostered. We love to promote from within and this role may lead to other opportunities such as an apprenticeship.

Responsibilities:

• Interacting with grieving families with a calm gentle approach
• Supporting families in receiving Death Certificates and cremated remains
• Answer multiple phone lines and provide clear, accurate messages
• General office duties such as filing, coordinating with vendors for supplies and services etc.
• Coordinating transfers of decedents from their place of death and obtaining documentation
• Producing Death Certificates with Vital Statistics
• Supporting our Funeral Directors with their files and paperwork
• Processing payments, billing and maintaining petty cash
• Maintaining a clean, organized and well supplied work environment
• Assisting funeral directors on services as needed
• Other related tasks as required by management

Skills & Qualifications:

• Professional compassionate phone manner
• Superb time management skills
• Must maintain high ethical and confidentiality standards
• Ability to work effectively in a team environment and independently
• Manage multiple tasks with strong attention to detail
• Excellent attention to detail and consistently high level of accuracy
• Experience with Google Workspace (Gmail, Drive etc) and MS Office (Word, Publisher and Excel)
• Strong organizational skills and the ability be flexible while adapting to changes in priorities
• Excellent communication skills, both verbal and written
• Proficiency with filing systems and managing records, both hardcopy and electronic
• Class 5 drivers license with a good driving record
• Second language is an asset
• Criminal Records Check

The compensation is based on the experience and suitability of the candidate. If you are interested in a future in funeral service and believe you would be a good fit for this position, please submit your cover letter and resume to