langford job bank

Nature and Scope:
Reporting to the Director of Operations (Community Programs), the Program Manager will work collaboratively with other staff, volunteers, participants, community partners, and stakeholders. The Program Manager is responsible for programming at Y Health and Fitness centres, as well as locating new sites to expand programming to, within their region. The Program Manager is also responsible for facilitator training in the Y Mind curriculum for both the Y-based and community partner sites, overall operations of the program including marketing and recruitment, intake and assessment, hiring, supervising and performance management of part-time facilitators, maintaining and building relationships with stakeholders and community agencies, budgeting and financial management, program administration, risk management, and program reports. In some cases, the Manager may also be responsible for the lead facilitating role in group workshops. They will ensure fidelity to the Y Mind model, while also providing enough flexibility in delivery to meet the different needs and contexts of communities.

Responsibilities:
● Overseeing and delivering Y Mind curriculum training (Y Mind Teen and Y Mind Youth)
● Supporting the partnership model for Y Mind
● Provides guidance and leadership to Y Mind community partnerships, including fidelity to Y Mind programs, marketing, recruitment, delivery, and evaluation of the program.
● Relationship development with community organizations and stakeholders in order to facilitate the growth and reach of Y Mind programming
● Identifies new partnership opportunities for delivering Y Mind programs
● Provide technical skills and support to mental wellness programs operations
● Contributes to program planning and assisting with the development and implementation of program plans and materials, ensuring compliance with association/legislative requirements
● Work collaboratively with other Y staff and the Y Mind Provincial team
● Support with preparation of budgets and ensures program is delivered within budget
● Recruit, train and support program facilitators as needed
● Support applicants and participants to contact appropriate referrals to community agencies
● Intake and assessment of program participants
● Provide direct leadership to program delivery and ensure program content meets the appropriate criteria and meets the needs of all participants
● Ensure the safety of all members, participants, staff, and property by following YMCA-YWCA standards/policies/procedures
● Completion of narrative and financial reporting as required by funders and internal stakeholders
● Maintain program and participant records in a way that maintains confidentiality and is aligned with best practice in the mental health field
● Ability to provide clinical supervision to MA Counselling Psychology practicum students is an asset

Qualifications:
● Master’s degree in a mental health related field (or similar)
● Minimum 2 years related experience at a managerial level
● Two years of experience working with teens and young adults experiencing mild-moderate anxiety and depression
● Program implementation and development experience
● Demonstrated experience building and maintaining community partnerships and relationships
● Experience developing and facilitating psychoeducational workshops
● Excellent understanding of both Acceptance & Commitment Therapy and mindfulness
● Exceptional interpersonal, communication, and conflict resolution skills
● High degree of independence and initiative within a team environment
● Administrative experience including proficiency with Microsoft Office
● Budget management experience an asset
● Ability to train new staff and provide ongoing support and guidance
● Ability to recognize mental health signs and symptoms beyond the mild to moderate spectrum and provide referrals to appropriate medical and community agencies
● Demonstrated ability to make sound judgments and decisions; effective prioritizing and problem-solving skills
● Standard First Aid and CPR-C certification is required
● Ability to work some evenings, weekends and flexible schedule, as required
● Must have access to a vehicle and a valid BC Driver’s License
● A clear police/RCMP Criminal Record Check with Vulnerable Sector Screening is required
● Proof of full COVID-19 vaccination is required