Bylaw enforcement information

Except for public safety matters, all complaints need to be in writing and include your name, address, and phone number, the location of problem property, and some details about the issues. Licence plate detail is very helpful in a parking complaint. Submissions are queued and if more detail is necessary an Officer will contact you as soon as possible.

  • Fax your letter or complaint form to (250) 391-3433
  • Email the Department – complete the feedback form below.
  • Visit Langford City Hall, 877 Goldstream Avenue, Mon-Fri 8:30 am- 4:30 pm or;
  • Call 250-474-0604.  If you call is unanswered please leave a message.

Currently, the Bylaw Department acts on Secondary Suite and Business Licence matters only when two complaints in writing are received. This policy helps ensure the fair and efficient application of staff and resources, but can change without notice in response to circumstances in the community. Secondary suite issues have additional requirements; see the Topics list.

Bylaw resources