Motus Physiotherapy

What We’re Doing:

Our therapists and staff will be wearing masks, and patients will be asked to wear a mask while in the clinic as well. Please bring one to your treatment, if you have one.

We have staggered our appointment times, to minimize the likelihood of the front end of the clinic becoming crowded.

We’re booking 10 minute gaps between all appointments, to allow time to disinfect the treatment rooms.

We have decreased the number of patients we see in a day by 40%.

Our front desk staff will be cleaning high-touch surfaces throughout the clinic, multiple times daily.

We have upgraded all our cleaning products to ensure compliance with Health Canada guidelines for COVID-19 management.

We’re making a quick screening phone call prior to all appointments, to ensure that patients are appropriate to enter the clinic.

Our waiting room chairs have been removed, to prevent gathering of people at the front of the clinic. Upon arrival, you will be asked to clean your hands, put on a mask, and be taken to a private treatment room, where your therapist will meet you.

Our gym will be closed until further notice.

We can accept payment through Jane, our online booking software, or over the phone, as well as in person.

All our staff members perform a daily self-health check, and only report to work if they are 100% symptom free.

We’ve gone paperless! New patients will receive an email with all necessary forms (new patient intake, direct billing consent) prior to your appointment. Please complete these forms ahead of time, to ensure that your appointment time can be spent on treatment.

We’re continuing to monitor for updates from the provincial and national health offices, and are making policy changes accordingly.