The City’s priority routes consist of high-traffic volume major and collector streets, designated BC Transit bus routes and some pre-identified steep hills.

Call 911. Emergency response agencies will contact the City of Langford if the street requires service for them to access.

The City will respond to emergency services (Police, Fire, Ambulance) issues only; all areas of the municipality need to be considered and systematically dealt with to ensure efficiencies.

To maximize efficiencies, it’s important that crews stick to the pre-scheduled assigned routes in order of the following priority:

1. High traffic volume major and collector road network,

1. Examples of Major streets include Langford Parkway, Jacklin Rd, Goldstream Ave, and Happy Valley Rd
2. Examples of Collectors streets include Peatt Rd, Glen Lake Rd, and Treanor Ave

2. Designated BC Transit bus routes,

3. Pre-identified steep hills, and

4. Residential roads, including cul-de-sacs and lanes.

Clearing these priority routes will continue while adverse weather conditions exist. Once these routes remain drivable, snow plows then start on lower-traffic volume roads, local streets, and residential neighbourhoods.

Call the Engineering Department at 250-474-0068 or email during business hours, or call the after-hours number at 250-391-3400. Motorists are to use caution while driving during winter conditions.

If you must drive, drive according to the road conditions in a vehicle properly equipped for winter driving. If you need to go out during a snow event, consider taking BC Transit, or if you are able, stay home and enjoy the snow day!

This is dependent on the location of the sidewalk. It’s up to residents to keep the sidewalks around their property clear. Victoria Contracting clears snow and ice from sidewalks in front of municipal facilities, pedestrian overpasses, and select areas throughout the City. Public Works is responsible for clearing designated bus stops and shelters and select areas throughout the City.

Apply fine gravel, salt, clay kitty litter or sand to make it less slippery and help melt the ice.

Consider being a good neighbour and clearing their sidewalk while you do your own, especially if they are an elderly person or someone with limited mobility. As per Traffic Bylaw 33 Part 7A, property owners are to keep sidewalks adjacent to their property clear of snow before 10:00 am in the forenoon following the day on which the ice and snow accumulated. Residents can report non-compliance to Bylaw Enforcement by calling 250-474-0604. Please note complaints will receive responses as resources allow and in the order they are received.