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Campfire Ban in Effect July 12, 2024 at 12pm

Please be advised that the City of Langford will be implementing a campfire ban effective at 12pm on July 12th 2024 in conjunction with the Province ban for the Coastal Fire Centre taking effect on the same date and time. The prohibition is being enacted to help prevent human caused wildfires and protect public safety.

The campfire prohibition does not apply to cooking stoves that use gas, propane or briquettes, or portable campfire devices that use briquettes, liquid, or gaseous fuel, provided they are CSA or ULC approved, and the height of the flame is less than 15 centimetres.


Langford City Hall has reopened and resumed full services as of 8:30 a.m. Monday, July 8th.

Most departments of City Hall were left temporarily inaccessible following the flood event on June 26th, 2024. While restoration work continues, operations are back to full capacity, functioning out of two floors of 877 Goldstream Avenue.

Administration, Bylaw, Parks, and Engineering Departments will be available on the second floor of City Hall.

Finance, Planning, Building, and Business Licensing Departments will be available at the ground floor unit #117 of 877 Goldstream Avenue. This unit is accessible from the left side of the building, directly off the rear parking lot.

Committee and Council meetings remain uninterrupted and will be held as scheduled on the third Floor of City Hall in Council Chambers.

Signs are in place to direct residents seeking assistance from specific departments. Alternatively, support continues to be available through email and phone 250-478-7882.

Return to Langford Job Bank
YMCA-YWCA of Vancouver Island

YMCA-YWCA of Vancouver Island: Registration Service Rep

Employment Type:
Posted Date:
May 4, 2022
Closing Date:
June 2, 2022
How to Apply:
Job Descripton:

Nature and Scope:
The Registration Services (RS) department provides customer service from the Administration office in Langford BC. This position is not a front desk position in the Westhills Y. This is an in-person position; remote work is not available.

Reporting to the Supervisor of Registration Services, the direct responsibilities of the position include answering a high volume of phone calls; highly repetitive tasks including but not limited to member reservation bookings, payment and information collection, member service sales and requests, program and waitlist registration, email inquiries and office administration tasks. Contact with Y Members and the public is primarily through phone and email. The RS Representatives have excellent communication, customer service and administrative skills. The staff team works together to ensure each interaction meets high quality service standards while role modeling the Y core values of caring, responsibility, respect, honesty, and inclusiveness.

The successful candidate joining our team must be passionate about customer service and administration. The candidate should have experience working in a physically small office environment and experience dealing with high volumes of phone inquiries. Experience dealing with challenging service situations is an asset. They will be highly motivated, organized and capable of maintaining a positive, caring, service-oriented environment. The individual must be resourceful and able to retain a large volume of product knowledge.

The YMCA-YWCA will provide you with the following cost-shared benefits upon the completion of the waiting periods prescribed by the plans:
• An individual membership at the Y’s fitness facilities (immediate)
• Annual vacation – 15 days (prorated)
• Sick Leave Benefit – 18 days annually (prorated)
• Life Insurance, AD&D, LTD, Extended Health Care, Dental, and our Employee Assistance Plan (after 6 months)
• Participation in the Canada YMCA Retirement Plan – available after 2 years of continuous service (and having worked a minimum of 700 hours in each of the past 2 consecutive years)
• Additional employee benefits are outlined in the Personnel Policy.

● Communicate directly with members and the general public who contact the Association via phone and email (minimal walk-in traffic)
● Respond to inquiries and provide advice on YMCA-YWCA membership, program selection, courses, and activities
● Promote the benefits of membership to existing and potential members; develop relationships to enhance service levels and member appreciation of value
● Promote and register participants in Camp Thunderbird, Child Care and Health, Fitness, and Aquatics programs
● Provide administrative support for Outdoor Education programs for Camp Thunderbird
● Process administrative and accounting tasks that support Membership Services, such as but not limited to membership sales, responding and resolving membership account and payment issues, processing membership holds, cancellations and amendments
● Provide registration and administrative support for special events and seasonal needs of various departments
● Respond to, resolve or refer member and community inquiries and feedback regarding all aspects of the YMCA-YWCA of Vancouver Island functions and activities

● Current Standard First Aid and CPR C is an asset
● High School Diploma is required
● 2 years’ experience in office administration and/or customer service
● Experience using Active Net registration software is an asset
● Experience using Microsoft Office 365, primarily Teams and Outlook, is an asset
● A clear Police/RCMP Criminal Record Check with Vulnerable Sector Screening required
● The YMCA-YWCA has implemented a mandatory COVID-19 vaccination policy requiring all staff and volunteers to be fully vaccinated.

To Apply: Please send a cover letter and resume to:

Human Resources
YMCA-YWCA of Vancouver Island

Please Note:
1. Application Deadline: This posting will close when a suitable candidate has been found.
2. Please indicate in your cover letter how you heard about this position.
3. Applications will be short-listed for interviews as they are received.
4. We thank all applicants, but only short-listed candidates will be contacted.

The YMCA-YWCA of Vancouver Island is an equal opportunity employer.

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