CLOSEA community can only be as strong as the support it gives. In times of need, no matter what that might look like, The City of Langford offers a wide variety of services from housing to healthcare for all age groups. Click the sections below to access the support services you need. Each section contains a downloadable PDF with more information, resources and contact information.
SCROLL THROUGH RESOURCES AND CLICK FOR MORE INFORMATION
looking for a hot meal?
Gordon United Church
Community dinner served Mondays usually two times per
month from 6:00pm (check Community Event Calendar
for exact date).
Address: 935 Goldstream Avenue, Langford
Phone: 250-478-6632
Goldstream Food Bank
Normal hours 9:30am to 2:30pm (first Tuesday and Wednesday of each month). Please call ahead if you feel we may be closed due to weather.
Address: 761 Station Avenue (basement), Langford
Phone: 250-474-4443
Living Edge Program
Provide FREE, fresh groceries available to students as well as working families, single moms and dads, the elderly and others in the suburbs.
Open Gate Church
Every Friday between Noon and 1:30pm
Address: 679 Goldstream Avenue, Langford
Phone: 250-383-8915
Email:
Web: livingedge.ngo/markets/langford
housing
Dial 211
Connecting individuals and organizations to community, social and government resources. Available by phone, text, online and web chat.
Phone: 211
Web: bc211.ca/contact
Threshold Housing Society for Youth
Threshold Society offers more than a safe environment, they provide a community for at-risk youth in greater Victoria to call home.
Hope House
Hope House is a six bed residential treatment facility offering a three month program for male youth recovering from addiction. Hope House is operated and funded by the Salvation Army. There is no cost to the youth of family for a stay at Hope House.
525 Johnson Street, Victoria
Phone: 250-391-9474
Email:
Web: victoriaarc.org
need services
Crime Reduction & Exploitation Diversion Program
CRED is a unique program that provides critical support for gang-involved youth or those at risk of gang involvement.
Address: 345 Wale Road, Colwood
Phone: 250-475-8357
Myst: (Mobile Youth Services Team)
Family Resources / Pacific Centre – Family Services
The Mobile Youth Services Team (MYST) was created
14 years ago to address the issue of sexually exploited youth in the CRD.
Address: 345 Wale Road, Colwood
Pat Bryant: 250-995-7517 | 250-475-8357
Sooke Family Resource Society
Works alongside the communities of southern Vancouver Island to enhance the strength, connection and resiliency of individuals, children, families and youth.
Address: 202-2800 Bryn Maur Road, Langford
Phone: 778-433-2023 (Langford Office)
Web: sfrs.ca
L.I.F.E (Leisure Involvement for Everyone)
Program that makes fitness opportunities accessible
for families with limited incomes.
Address: 1767 Island Highway, Building 3, Colwood
Phone: 250-474-8618
Web: westshorerecreation.ca/programs/the-l-i-f-e-program
Community Outreach Prevention & Education Program (C.O.P.E.)
C.O.P.E is a voluntary prevention/early intervention program for youth (aged 5-18) & their families.
Phone: (250) 478-8357
Web: https://www.pacificcentrefamilyservices.org/community-outreach-prevention-education-program-cope
senior services
Keep in Touch (KIT Program)
Outreach hours are 8:30am to 11am Monday to Saturday Volunteers provide phone outreach to elderly and/or other people who live on their own and do not have any family or close friends to check on them regularly.
Contact: RCMP 250-474-2264
Better at Home Program – West Shore
Provided by: Pacific Centre Family Services Association Assists seniors age 65 and over who are in general good health, but require help with non-medical daily tasks to maintain independent living within their homes and remain connected to their communities.
Address: 200-324 Goldstream Avenue, Colwood
Phone: 778-677-3540
Web: pcfsa.org
Open Hearts Companion Services
Open Hearts Companion Services will pick you up at your door, take you to your appointment, wait with you, get your prescriptions filled if necessary, then take you home safe and sound.
Phone: 250-391-9827
Email:
Web: openheartscare.ca
emergency shelters
In Victoria there are 175 year-round shelter spaces, 110 additional seasonal shelter spaces, and up to 130 shelter spaces that become available during extreme weather. Year-Round Shelters – 175 beds
Rock Bay Landing
84 beds – Women and men, 19 years and older, pets allowed. Bed sign-up until 2:45pm. 535 Ellice Street | 250-383-1951
Next Steps
15 beds 2317 Dowler Street | 250-383-6945 ext 1
Sandy Merriman House
25 beds – Women and women identified, 19 years and older. No pets. Bed sign-up by phone at 11:30am. 809 Burdett Avenue | 250-480-1408
Salvation Army
21 beds – Men only, 19 years and older, no pets. 525 Johnson Street | 250-384-3396
Kiwanis Emergency Youth Shelter
10 beds – Youth ages 13 – 18, no pets.
Open 24/7 Intake after 4pm, phone first. 117 Vancouver Street | 250-383-3514
VIHA
20 beds – Sobering and Assessment Centre 1125 Pembroke Street | 250-213-4441
emergency & crisis
Westshore Urgent Primary Care Centre
Located on the Langford Colwood border, the Westshore Urgent Primary Care Centre is a Primary Health Care Centre designed to provide a range of services in one central location. The goal of the centre is to provide same-day access to team-based primary care delivered by physicians, nurse practitioners and registered nurses, with access to mental health and substance use clinicians.
Address: 582 Goldstream Avenue, Langford
Phone: 250-519-6919
Westshore AVI Health Clinic
Our AVI Health Centre (AVIHC) offers low barrier, free treatment and support to people struggling with opiate addiction.
Address: 111-2787 Jacklin Road, Langford
Phone: 250-940-3605
Web: avi.org/westshore
women’s outreach
Bridges for Women Society
They believe in women’s capacity to recover their strength and grow their confidence and resilience for a better life. Their Victoria, Westshore and Sooke campuses offer a safe, confidential environment to help end isolation, and to learn and support each other in a classroom setting, while building personal and community supports. They are trauma-informed, strength-based and women-centered in order to meet each woman where she is at without judgment or expectations.
Phone: 778-432-3790
Web: bridgesforwomen.ca
50+ Women’s Outreach Program
Provides safe, supportive accommodation for women ages 50 and older (including transgender women) as they navigate the challenges of establishing a life free of violence and abuse.
Emergency shelter provided at either the transition house or a safe home for up to 30 days. Also provides support and advocacy services; individual counselling and support groups are available. Wheelchair accessible. Cannot accommodate pets, but will arrange ffor fostering at the local SPCA when space is available. Funded by
BC Housing.
Phone: 250-385-6611
mental wellness
Mental Wellness Day Program
Provides a group-based, recovery-oriented psychosocial rehabilitation program for individuals ages 17 to 75 living with a severe and persistent mental illness. Program includes support for stabilization, illness education and management, health promotion, coping skills, and daily living skills development.
Phone: 250-370-3485
Web: islandhealth.ca
Power to Be
Assist people living with a disability to access nature. Connect participants to adventure regardless of ability.
Address: 1017 Fort Street, Victoria
Phone: 250-385-2363
We Rage, We Weep Alzheimer Foundation
Provides support services to those with Alzheimer’s disease or related dementia, their caregivers, and families. Arts and Alzheimer’s program enables individuals with Alzheimer’s or dementia living at home to get out into the community, socialize, try their hand at art, and enjoy music, while providing their caregivers short-term respite; offered at community locations in Sidney and Victoria.
Phone: 250-920-9573
Web: werageweweep.com
information for tenants
Residential Tenancy Branch (RTB)
Provided by the Ministry of Municipal Affairs & Housing
Oversees the relationship between landlords and tenants and is responsible for the administration of the Residential Tenancy Act and the Manufactured Home Park Tenancy Act. The Residential Tenancy Branch (RTB) provides information and tips to help landlords and tenants have successful tenancies. If disputes come up, the RTB can help parties resolve the issues. Landlords and tenants can apply for dispute resolution with the RTB if they can’t resolve a problem related to their tenancy. Service is available province wide online or by phone.
Phone: 250-387-1602
Web: gov.bc.ca/gov/content/housing-tenancy/residential-tenancies
clothing & housewares
Anney’s Closet
Using household items donated by downsizing seniors, friends of Soroptimists, and other kindhearted folks in our community, they’ve created a “free store” for women and girls who need household items.
Girls and women who are referred to them from advocates at their partner social service agencies have the opportunity to select items from Anney’s Closet that will transform their new apartments into functional and comfortable homes.
They work with a network of 36+ Social Service Agencies who refer clients to Anney’s Closet for a visit. The agency workers arrange the visit and assist with the shopping, and their volunteers coordinate delivery of furniture to their new home.
transportation
BC Residents Fare – Permanent Disability
Provided by: BC Ferries
Discount passenger fares are available for residents of BC who have a permanent disability. To receive the discount, the Disabled Status Identification (DSI) Card must be presented to the ticket agent upon arrival to the terminal. Customers apply for the DSI Card by downloading the application online and submitting it to BC Ferries by mail.
Phone: 250-381-1401
Web: bcferries.ca/accessibility
Victoria Regional Transit System (BC Transit)
Provides public transit services for the Greater Victoria region. Fixed route buses have lifts or low floors to help passengers with mobility issues get on or off. See website for fare, schedule, and route information.
Taxi Saver services provide another transportation option when handyDART cannot accommodate a customer’s travel request; contact your local area taxi company direct to book a trip.
Phone: 250-382-6161
Web: bctransit.com/victoria